Exeter Student Nightline is the on-campus version of the Samaritans. Affiliated with the national Nightline Association, we are a student-led volunteer helpline, for students, open every night of term 8pm-8am. We are not professional counsellors, but trained student volunteers, here for you to talk through whatever is on your mind. All our communications are confidenital and anonymous, and you don't have to be struggling with a 'problem' such as exam stress or family issues to get in touch; we're happy to chat to you even if you'd just like some company on the walk home from a night out.
How to contact us
Phone: Our landline number is on the back of all University of Exeter student cards (Note: we may be listed as 'Voice (Nightline)' which was the previous name for the service).
Text: 07786 209309
Skype: Exeter Student Nightline
Email (for all general enquiries): exeternightline@gmail.com
Twitter: @exeternightline
Instagram: @exeternightline
Website: https://exeter.nightline.ac.uk/
About Nightline
Listening
We give students time and space to talk through whatever is on their mind. We are here for you to discuss anything you want, whether it is something that is troubling you, something you've never told anyone before, or whether you're just looking to chat about your day or some company on your walk home from a night out. Nightline is completely anonymous, confidential and prejudice free, so whatever your beliefs or circumstances, you can talk freely in confidence that you will not be judged. Nightline is here to listen whoever you are.
Information
Nightline is your university 118 service. We have a huge range of service information for you and also provide a wide variety of university-specific information. We can provide details for a variety of services such as local electricians, takeaways, as well as health and support services such as Smoking Quitline, GUM clinic, Victim Support, and Rape Crisis. Call us for anything. If you need a number, directions home, or even if you've locked yourself out of halls and don't know who to call, we can help. If information is what you're looking for, that's what we will provide. We won't ask you to talk about anything more with us.
Confidentiality
As a Nightline Association affiliated service, we adhere to and operate within the five core principles of Nightline.
- Confidential – what callers discuss with Nightline volunteers will not be shared outside of Nightline.
- Anonymous – callers don’t have to give any identifying details about themselves.
- Non-judgmental – Nightline volunteers don’t judge and support callers through whatever it is they’re going through.
- Non-directional – meaning callers decide what they want to talk about and the Nightline volunteer gives them a safe space to do this.
- Non-advisory – Nightline gives the caller space to make their own decision, and supports them in this rather than telling them what to do. “We’ll listen, not lecture."
For more information about the nature of our confidentiality procedures, our full policy can be found on our website here: https://exeter.nightline.ac.uk/confidentiality-policy/
Volunteer
We are always looking to recruit enthusiastic and conscientious students into our ever-growing group of volunteers. Nightline is a fantastic society to be involved with whether you are an undergraduate or postgraduate student here at Exeter. Not only is the time our members give hugely appreciated by committee, the Guild, and the student body, but hours spent volunteering with us are also eligible for the Exeter Award Scheme.
No prior experience is needed, although an open mind and a friendly phone manner is definitely handy! Full training is provided, and at no point are trainees obliged to continue their work with the service. As a Nightline volunteer, you will always have the full support of committee and members alike, and full training can be acquired at your own pace.
If you feel you have something to offer by applying to volunteer with us, contact us via email at exeternltraining@gmail.com and we will contact you with details of our next available training event.
If you have any general questions regarding volunteering with Exeter Nightline, please contact us.
Nightline Committee 2018/19
Co-Presidents: Kate Brown and Anna Koutas
Training Officers: Brett Dickinson and Emma Meehan
Publicity Officers: Mikey Higham and Matt Trenholm
Welfare Officer: Valeria Perticucci
Information Officer: Jodie Ferris
Rota Secretary: Laura Winlow
Treasurer: Abby Pape
Social Secretary: Cesca Getty